On your keyboard, click Ctrl + Alt + Delete.Exit to the windows using a keyboard plugged into “Blue” USB port on the PC.The following steps are for D7 55” devices with Zoom Rooms app v4.6.1 and lower.Press this button 4 more times and provide me with the DTEN IDĪccess to Windows on the DTEN D7 55” device Press the third button from the top on the right-back of the unit. Is your device in a Closed Network/Open Network?ġ.Please try the following steps to access and retrieve system logs. How to access and retrieve system logs from DTEN D7 55” device How to access and retrieve system logs from DTEN D7 55” Device.Below are instructions and steps on how to get the system logs for DTEN, Zoom and Windows. In certain situations, DTEN Support may request customers to access and retrieve the system logs from the DTEN D7 system as part of the troubleshooting process.
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